Adverse Event Training

In addition to bespoke staff training provided by NHS Boards, NHS Education for Scotland provides a suite of three workshops designed to provide NHS staff involved in Adverse Event investigation work and those in leadership/management positions with the skills required.  These include training on learning from safety incidents in complex care environments, building a safety culture and other associated areas. NES can provide the package of these workshops in a combined bespoke half-day session. Further details are available on the NES website.

NES also has:

• an Enhanced Significant (learning) Event Analysis (SEA) e-module
• entry-level Human Factors e-modules
• a Duty of candour e-module (which includes a ‘train the trainers’ component)
• Online Compassionate Communication Skills Training on including patients and families in adverse event reviews. Training is based on the APICCTHS model and delegates progress through the training as a group. Contact NES at nes.personcentredcare@nhs.scot for more information or to join a cohort.

In addition to training, it is important that appropriate measures are in place to support the wellbeing of staff during and following involvement in an adverse event review process.